Professional Website Review
Where Is Your Website
Leaking Customers?
Find out what's getting between ready-to-buy visitors and the enquiry — before spending more on ads, fixes or a rebuild.
Conversion, UX, mobile and trust problems found
Know what to fix first — and what to leave alone
17+ years of commercial software engineering
17+ Years
Commercial software engineering
10+ Big Techs
Australian & global teams
1,000+ Pages
Reviewed & improved
Real Results
Conversion, speed & performance
Experience across teams at
Make Your Website Your 24/7 Salesman
One Step Closer to a Business That Runs Without You
Before: Losing Customers Without Knowing Why
People visit your website — but you don't know what's getting in their way.
After: Know Where to Start
See the conversion leaks, what to fix first, and what to leave alone.Before You Spend More Getting People to Your Website...
...Make Sure You're Not Losing the People Already There.
Conventional Website Quote — $1,000s
Their job is to sell you their solution.
- Recommendations based on what they provide
- Hard to know what you actually need
- Good parts of your website may get rebuilt too
- The quote naturally leads to more spending
Professional Website Review
Our job is to find what's getting in the customer's way.
- See where customers may hesitate, get confused or drop off
- Know what to fix first
- Know what is already working and should be left alone
- Take your Website Review Report to any developer
Recent work
Websites We've Built and Improved
We Fix Sliding Doors
A local ads funnel built for calls and quotes
WonderWorld Play Centre
Online party bookings, connected to Square
Online retailers
Ecommerce stores that had to keep selling
What People Say
Sometimes, Small Fixes Make the Biggest Difference
Five out of five stars
“Bach worked extremely well with the external vendor and UX designer to retrofit our Online Banking Portal. Many thought it was impossible due to the outdated technology it was built on, but Bach used his frontend expertise to bring our portal to a modern state in a very short time. He helped us quickly deliver more value to our customers while saving cost and time.”
Karl Esber
GM Asset Finance · Pepper Money
Five out of five stars
“Bach was well-versed in designing & developing streamlined solutions for our Clinician Portal at Cochlear. Thanks to his work, we were able to scale up quickly and resolve many issues for hospitals and clinics around the world.”
Abid M
Digital Transformation · Cochlear
Five out of five stars
“At CommSec, Bach demonstrated his expertise as our most experienced front-end engineer by tackling complex projects with proficiency. He collaborated closely with engineers and the UX/VD team, bringing ideas to life. Bach consistently offered valuable improvements and delivered challenging UI designs. When the UX team started working on a Design System, Bach eagerly volunteered and delivered a great component library. His calm, measured approach made him a pleasure to work with, and he always prioritized delivering the best results for our customers. I would have no hesitation in working with him again.”
Justin Goldberg
Head of Engineering · worked together at CommSec
Five out of five stars
“Bach transformed our cloud application into a cutting-edge React application, significantly reducing unexpected bugs. The robust frontend foundation he established enabled our team to expand rapidly and deliver new features quickly. I highly recommend Bach for any team looking to develop a modern, state-of-the-art SaaS application.”
Aaron Kwan
Product Manager
Five out of five stars
“In my experience working with Bach at CommSec, his contributions to the frontend and UX were outstanding. He consistently communicated effectively and delivered UI features promptly, which was key to our team meeting deadlines at very high quality.”
Kon Stormozhev
CTO · worked together at CommSec
Five out of five stars
“Bach is a fantastic developer to work with. He’s consistent, adaptable, and truly cares about the code he writes. On a rebranding project for a large medical web application, Bach dug into implementation details, experimented with CSS techniques for complex design elements, and kept the project on track and on time. When designs were too complicated or expensive to implement, he negotiated workable compromises with stakeholders. Bach is self-sufficient, diligent, and dependable. If I ever have the opportunity to work with him again, I will go out of my way to make it happen.”
Cody Jenkins
Senior UI Developer · ResMed
Five out of five stars
“I had the great pleasure of working with Bach at CommSec. He is enthusiastic, passionate, and detail-oriented, never shying away from complicated problems. He excels in front-end development and has extensive knowledge of frameworks and web standards. As a great team player, he became the go-to person for anything related to JavaScript. I would not hesitate to recommend him.”
Robert Shi
Senior Engineer · worked together at CommSec
Five out of five stars
“Bach is a very experienced UI/UX Developer. He quickly understands business intentions and requirements, efficiently converts designs into functional frontend solutions, and communicates constructively with team members to foster a positive team spirit.”
Tim Wang
Engineering Manager · ING Australia
Five out of five stars
“Bach also demonstrated his creativity and technical competence by collaborating and sometimes mentoring fellow Java back-end developers when implementing AirView functionality and issue fixes. Bach often demonstrated great effort and commitment beyond the expectation of his role by working overtime to meet the challenging deadlines on the project.”
Kiet Nguyen
Senior System Engineer · ResMed
Five out of five stars
“Top developer. Unlike many others, Bach analyses requirements and performs impact analysis before writing code. He follows Agile principles well and is a strong fit for any team.”
Kaifi Hasibul
Senior Project Manager · Pepper Money
Find out where your website could be losing customers.
Review My WebsiteTeams I’ve worked with
Professional Website Review
Let's Find Where
Customers Are Getting Lost.
FAQs
Questions About the Website Review
What exactly do you check?
We go through your website as one of your customers would — someone who has just arrived, is interested, and is deciding whether to enquire. Can they tell what you do and whether it's for them? Is there enough here to trust you? And when they're ready to act, is that easy or is something in the way? Anywhere they'd hesitate, get confused or give up is a conversion leak.
Is this an SEO audit?
No. SEO is about getting people to your website. This is about what happens after they arrive. If you're already getting visitors and few of them enquire, that gap is what we look at.
Do you check the whole website?
We follow the path a customer takes to enquire, rather than working through every page. That's usually your home page, the service pages someone would land on, and the enquiry step itself — on a desktop and on a phone, because most of your visitors are on one. If your site has a page that matters more than the others, tell us in the form and we'll start there.
What will I receive?
A Website Review Report: what we found, why each one matters to a customer, what we'd recommend doing about it, and the order we'd do it in. It also says what's already working and should be left alone. Written in plain English, not UX jargon.
Do I have to hire KoalaDigital to make the changes?
No. The report is yours and it's written so any developer can work from it. Take it to whoever already looks after your website, or do the simple ones yourself. Several usually are.
What if my website is already good?
Then we'll tell you that, and tell you what not to spend money on. That's a useful answer — a lot more useful than being talked into a rebuild you didn't need. We'd rather say “leave this alone” than manufacture work.