Example review · business name, people and pictures changed

BrightframeWindows & DoorsKoalaDigital

Winsome Website Review

This review looks at whether your website is winning customers, or quietly sending them to your competitors.

Prepared for
Brightframe Windows & Doors
Website
brightframe.co.nz
Date
22 October 2026
50/ 100

Our verdict

A strong business, held back by its website

Scored across six areas, below.

Bach Ly

Prepared by Bach Ly, senior engineer, KoalaDigitalFor Mike and the Brightframe team, Wellington

Bach Ly

Bach Ly

Senior engineer, KoalaDigital

Hi Mike,

Your customers love you, and Google already knows you: 89 Google reviews averaging 4.8 stars, parts nobody else stocks, and a place on Google for hundreds of searches. That's a head start most businesses never get, and I think you have a lot of opportunity in front of you.

But it's time for a new website. Here's what I found, and where I'd start.

Bach

Scorecard

out of 100

  • Reputation96

    4.8 stars from 89 Google reviews

  • Found on Google55

    95 searches on page 1, but about 5% of the visits

  • On a phone30

    Two screens of menus before what you do

  • Page speed60

    Close to Google's mark; 5.9 s to load fully

  • Design and words40

    Dated, small text, an apology at the top

  • Ready for local ads20

    No tracking, no page for one need

How we reviewed it

4

pages, page by page

2

devices: phone and computer

374

Google searches checked

3

competitors compared

89

Google reviews read

4G

speed, timed on a phone

Data from Google, DataForSEO and our own tests, 22 October 2026. Measured against Google's own marks for speed and mobile use.

Reviewed by Bach Ly, 17 years building software and websites for Australian teams including

  • Cochlear
  • CommSec
  • ResMed
  • Pepper Money

01What's working

You already have the hardest part: customers who trust you, and Google on your side. Keep all of this.

02How you show up on Google

When people search Google, the first page is where nearly all the clicks go. Here's where your 374 searches sit today, across New Zealand.

Top 345

Rest of page 150

Page 263

Further back216

Where you rank now

1“brightframe windows”about 390 searches a month
1“hinges for bifold doors”about 110 searches a month
2“window handles”about 480 searches a month
3“sliding door rollers”about 590 searches a month
19“door hinge”about 1,300 searches a month
49“door lock”about 2,900 searches a month

The bigger searches, like “door lock”, are still to win.

03You and your competitors

Two other parts suppliers come up for the same searches as you. They're on the first page far more often, so they get most of the visits.

Visits a month from Google

Southern Hardware Co~6,00061%

FrameFix Supplies~3,40035%

You~4505%

687

searches where Southern Hardware Co shows on Google's first page

337

searches where FrameFix Supplies shows on the first page

95

searches where you show on the first page

Searches for your services

Repairs and new joinery are the other side of your business, and there the competition is repair businesses, not shops. On a phone in Wellington:

Your competitors win with more pages, each about one thing. With your range of parts and services, and 89 reviews behind you, you have more to build those pages from than they do.

Visits are Google's estimates for New Zealand, 22 October 2026, from DataForSEO.

04Your website on a phone

Many people who find you are on a phone, often standing in front of a door that won't slide. Here's your home page as they see it.

1234
  1. 1Your name runs into the picture behind it.
  2. 2Two screens of cart, categories and menu before a word about what you do.
  3. 3The "Website update" notice is a picture: tiny on a phone, and Google can't read it.
  4. 4Your real shopfront. Keep it, and move it up.

05Your website on a computer

brightframe.co.nz
1234
  1. 1Your hours and address are a picture, so Google can't read them.
  2. 2The "Website update" notice is the biggest thing on the page, and it apologises.
  3. 3The main text is 12 pixels: hard to read. 16 is the comfortable minimum.
  4. 4Your products and services, and the shop photo: clear and honest.

06Page speed

Your home page on a typical 4G phone, against the marks Google uses.

First words on screen

1.9 s

Good: under 1.8 sPoor: over 3 s

Main content showing

2.9 s

Good: under 2.5 sPoor: over 4 s

5.9 s

until it's fully loaded

47 files

1.2 MB to download

You're close to Google's “good” mark. Lighter images and fewer files would get you there.

07Ready for local advertising?

If an ad sent people to your website today, here's what they'd find. Not yet ready.

08Our recommendation

Yes: you need a new website. But a parts shop and a service business need different things, so we'd build it in the order that brings in work first.

Keep

Do now

Do later

This is an example. Would you like a review like this for your business? Message us and we'll start yours.

KD

Talk to us

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